Marketing insights that matter.

#CrossroadsCares – Charitable Giving 2022

Crossroads values opportunities for our employees to participate in charitable giving that benefits people, pets, and the planet. As part of #CrossroadsCares, each employee selects a charity of their choice, and we make a $250 donation in their honor. This…
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Beyond Reflection – The Challenge of Relevance

Year endings are also year beginnings, and it is human nature to spend time reflecting on what has happened and what will happen. I’m confident you all can do that without any assistance from me, however, so I’m going to…
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Meaningful Connections Drive Long-Term Commitments

You could argue society is more connected than ever. We ask our watches to send text messages on our behalf, control the light switches in our homes by voice command, track our friends’ locations with a few clicks on our…
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Business Trajectory – Lies, Lessons, and Charts

When I started my business, I thought business growth (which I equated at the time to revenue growth) would be an equation that looked something like this: Which meant if I put in more effort, AND improved what I could…
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The Importance of Business Culture in 2022

Investing in our employees is a culture promise – to the business, to the individuals on our team, and ultimately to the clients we serve. Many businesses talk about culture and about investing in their talent, but actions and outcomes…
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